Refund Policy

Due to the digital nature of our educational courses and the instant access users receive to proprietary video modules, course documents, and streamed learning resources upon purchase, all sales are final and non-refundable.

• Access Delivery: Course access is granted to the user’s account immediately after payment confirmation, and remains available until the stated course end date, which is shown on the course page and at checkout before you buy.
• Technical Exceptions: A refund will only be considered if a verifiable technical defect on our platform completely prevents a student from accessing the course content, provided our technical support team cannot resolve the issue within 3 business days of written notification.
• Refund Methods & Fees: In the rare event an exceptional refund is approved, it will be issued back via the original payment method (e.g., credited back to the Visa/Mastercard or returned to the mobile wallet number used during checkout). Where a refund is due to a technical failure on our side or a duplicate charge, the full amount paid is returned.

Contact us

Questions about this policy, your payment, or your access? Reach us here and we will reply as soon as we can.